E-Mail Us: sales@ndtsupply.com
Call Us: (913) 685 - 0675

Frequently Asked Questions

What are other methods of contact?

What are your payment terms?

How do I check the status of an order?

What is your remit to address?

How do you accept returns?

What if what I’m looking for is not on the website?

 

What are other methods of contact?

E-Mail : sales@ndtsupply.com

Phone : 913-685-0675

Fax : 913-685-1125

Mail : NDT Supply.com

7952 Nieman Road

Lenexa, KS 66214 USA

Internet, E-Mail or fax orders are appreciated and will received prompt attention. Verbal orders should be confirmed and clearly marked “Confirmation - Do Not Duplicate.”

 

What are your payment terms?

  1. VISA, MASTERCARD, DISCOVER or AMERICAN EXPRESS - supply account number, expiration date and exact cardholder name. This is the preferred method of payment.
  2. NET 30 DAYS - With approved credit. To open a new account, provide bank information and a minimum of three credit references. Subject to approval.
  3. Wire Transfer

 

How do I check the status of an order?

When you place an order, NDT Supply.com will send you an e-mail message to confirm that your order has been received. We’ll process it in 1-3 business days and ship via UPS (unless other arrangements have been made). If you do not receive the confirmation e-mail within 24 hours or your order within 10-14 days, please contact our Customer Service department at (913) 685-0675.

 

What is your remit to address?

NDT Supply.com

7952 Nieman Road

Lenxa, KS 66214 USA

How do you accept returns?

Regular catalog items may be returned within 30 days of shipment in new condition with return authorization number (available from sales department). Freight charges must be prepaid.

 

What if what I’m looking for is not on the website?

You may send us your request by e-mail, fax or phone. If the items are available to us for sale, we will do our best to quote a competitive price and delivery. If we do not offer those items, we will do our best to direct you to an appropriate source.

 

See our Terms and Conditions page for a more complete description.