International Services

Overview

NDT Supply is a global supplier of quality NDT instruments and supplies. With 15+ years of International experience we are a leader in export sales and service.

Quote Requests

To receive a formal Pro Forma Invoice please e-mail us the following information:

Name
Company
Shipping Address including City, Country & Zip Code
Preferred Shipping Company
Detailed list of items you would like quoted
Should we need additional information we will contact you.
*We are required to have a completed end user certificate on file for all export orders. 

Processing Fees

A small order processing fee applies to all exports valued less than $500.00. The value to be determined upon placing a quote request or order.
A 3.5% convenience fee applies to all international credit card transactions.
A $25.00 bank fee applies to all payments made via wire transfer.
Method of Payment

Our preferred method of payment for exports is via Wire Transfer. Please note our bank has a transaction fee of $25.00, therefore we must add $25.00 to cover this expense.

We only accept international credit card payments for small value orders and with proper verification. Money Orders must be drawn against a U.S. Bank.

Should you have a special request regarding payment please feel free to contact us here.

Services Include

Shipment method research & analysis
Consolidation and packaging of goods
Product Classification for Customs Clearance
Preparation of commercial invoices and necessary shipping documents
We are fully aware of the complexity of International shipping and it is our goal to offer the most cost-effective shipping solution available to meet your needs. We handle every export shipment on a case by case basis.

Shipping Cost Estimates

Our estimates of transport costs are based on our best estimate of the products packed weight and dimensions.

Shipping on Customer's Account

We are happy to ship on your UPS, DHL, Fed Ex, or other account, but please be aware that we will still charge a small packing fee to cover the cost of materials, and will only ship the item insured for the full value at your expense. All customs and import duties remain the responsibility of the buyer.

Customs Value Declaration

We have an obligation under US law to make an accurate declaration of a shipment’s value on the customs form at the time of shipment. Please do not ask us to place a lower than actual value on the declaration. US Embargoed Country Agreement

By United States law, we at NDT Supply.com, Inc. do not sell/trade with embargoed countries; nor, do we allow the resale of our products to embargoed countries. We require that you sign an End User Agreement confirming that you are not reselling our products to any of these countries. End User Agreement will be distributed at time of quote request. Embargoed countries include, but are not limited to:

Burma
Cuba
Iran
Sudan
Western Balkans
Belarus
Cote D’Ivoire
Democratic Republic of Congo
Iraq (limitations)
Liberia
North Korea
Sierra Leone
Syria
Zimbabwe
If you have any questions about US embargoed countries or would like to see a full list of countries, limitations, and regulations, please visit www.treas.gov.

Shipping

Our qualified staff has been trained to handle all processes necessary for exporting NDT goods.

Shipping Through a Freight Forwarder

We will gladly ship to your Freight Forwarding Service, however, only on the strict understanding that we will bear no responsibility for the shipments condition and warranty after its receipt by the Freight Forwarder.

Preferred Shipping Carriers

UPS, FedEx, DHL, & USPS, Select Freight Forwarder upon Request

Delays Beyond Our Control / Estimated Shipping Dates

You agree that we may not be held responsible for any loss or damages resulting from a delay or failure to make delivery due to damages to the equipment, machinery, or materials occurring in transit, whether or not it was within our control. You agree that we will not be held responsible for any loss or damages resulting in a delay or failure to make delivery because of priorities or other regulations or orders of any governmental authority, agency, or instrumentality. You agree that we will not be held responsible for any loss or damages resulting in a delay or failure to make delivery due to a failure to obtain labor, a labor dispute, riot, civil disturbance or insurrection, fire, act of God, act of a Public enemy, or any other cause outside our control. The same will be true whether any of the events just described affected us directly or affected one or more of our suppliers.

You agree that we will not be held responsible if we cannot complete your order if events beyond our control occur making it impossible or commercially unreasonable for us to complete your order, including acts of God or “force majeure events,” or raw material shortages.

Unless we agree otherwise, any shipment dates that we may provide to you before we actually ship your order are only best estimates based upon current shipping schedules and promises from our suppliers. You agree that any such shipment dates will not be considered fixed or guaranteed shipping dates.

Ask The NDT Man